Our Client Process

A process to prioritize transparency and your individual needs

Bringing families together outside since 2012

Our Client Process

A process to prioritize transparency and your individual needs

Bringing families together outside since 2012

Remain Comfortable & Relaxed From Start to Finish

Remain Comfortable & Relaxed From Start to Finish

1) Phone consultation

The first step of working together is to reach out to us by filling out the contact form. The form asks you for 3 pictures of your project area and a project description so that we can have a better sense of the scope of your project. Whether you want to install a pond, are in need of maintenance, or are looking for a repair, we are ready to hear about your project and see how we can help. We will provide an estimate over the phone, and will schedule an in-person visit to get a better sense of the details.

2) At-home consultation

After understanding your essential needs, we’ll come out to your home to meet you and check out your space in person. Together we’ll create a timeline and the specifics of the project. We’ll talk in great detail about your design and vision and the best way to make it happen for you. When we agree on how things will unfold, we’ll sign the contract and get your project scheduled.

3) Build Phase

This is the fun part – we get to work on your space! We’ll arrive on the day we decided upon, and go over your project details one more time. From there, we start building out your water feature. If it’s for a drain and clean, maintenance, repair, or renovation, then we start with an overall inspection of your feature before making any changes.

All you need to do is sit back and relax while we do the work for you.

4) Water feature walkthrough

Once the work on your project is complete, we’ll set dedicated time together to go over your feature. We’ll talk about the essential info you need to know to keep your pond healthy and maintained. Don’t worry – it’s all easy and simple! To ensure you’re fully empowered by your water feature, we’ll include things color coded areas of importance, send you blogs and written materials for you to quickly reference, and provide a comprehensive property profile of your space. You’ll have the knowledge you need to confidently keep your water feature clean and beautiful.

5) Love your outdoor oasis!

Spend time outside enjoying your pond paradise. Pour yourself a drink at the end of a long day, step outside, and let the stress of the day melt away as you listen to the soothing sounds of nature. Take your family outside, invite your friends over, and reconnect with your loved ones in your new, revived outdoor space. Your possibilities for enjoyment are endless.

What Our Clients Are Saying

We Strive for Happiness

five yellow stars on a white background.

Ace Martin:

Google review, highlighting our clear and detailed process with a client in May 2020

“I spoke with the owner, Ethan, directly, and he set up a convenient time where we could do a video chat and he could see exactly what my pond and water feature looked like. Based upon his assessment of my pond’s current condition, Ethan recommended their exploratory service; where they fully drain, thoroughly examine, trim back, and completely clean out your pond. Ethan and one other employee, Matthew, completed this service (including refilling my 1,200 gallon pond) in approximately 90 minutes time. They removed all of the excess vines, debris from the pond, and cleaned up my yard. Ethan explained in great detail how my pond operated, the type of products that my specific unit needed to function optimally, what NOT to do or use (which is often more important than knowing exactly what to do), and provided me with links to the exact how-to videos and products that I needed.”

Experience the Amen Corner difference

What Our Clients Are Saying

We Strive for Happiness

five yellow stars on a white background.

Ace Martin:

Google review, highlighting our clear and detailed process with a client in May 2020

“I spoke with the owner, Ethan, directly, and he set up a convenient time where we could do a video chat and he could see exactly what my pond and water feature looked like. Based upon his assessment of my pond’s current condition, Ethan recommended their exploratory service; where they fully drain, thoroughly examine, trim back, and completely clean out your pond. Ethan and one other employee, Matthew, completed this service (including refilling my 1,200 gallon pond) in approximately 90 minutes time. They removed all of the excess vines, debris from the pond, and cleaned up my yard. Ethan explained in great detail how my pond operated, the type of products that my specific unit needed to function optimally, what NOT to do or use (which is often more important than knowing exactly what to do), and provided me with links to the exact how-to videos and products that I needed.”

Experience the Amen Corner difference